What This Privacy Policy Covers
When you open an account, we collect the information you provide directly — your name, contact details, and the payment method you choose, whether that is bKash, Nagad, or Rocket. We also collect transactional data each time you deposit or withdraw, and technical data such as
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your device type, IP address, and session activity. This data is used to verify your identity, process payments, and keep your account secure. We do not sell your personal data to third parties. We share it only with payment processors — including the local rails you
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use — and with service providers who help us run the platform, all under strict data-handling agreements. Retention periods vary by data type: account registration data is kept for as long as your account is active and for a period after closure as required by applicable
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law. Payment transaction records are retained in line with financial record-keeping obligations. You may request a copy of the data we hold on you, ask us to correct inaccuracies, or request deletion where no legal obligation requires us to keep it. Availability of these rights depends
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on your local law and the eligible region from which you access the platform.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.